1. For PRINTING ERRORS,
after I follow the instructions on the PASSPORT CORRECTIONS/CHANGES CHART, when
will I receive my passport?
Routine Service is generally
receipt of the new passport within 6 weeks after sending the required
documents via First Class Mail.
You may request Expedited
Service , which is receipt of the new passport within two (2) weeks
after sending the required documents via overnight delivery, for which you may
request reimbursement. Your passport will be sent back to you via
overnight delivery at no charge.
For receipt in less than two (2)
weeks , customers may call 1-877-487-2778 to make an appointment at
one of 14 Passport Agencies across the U.S. If an appointment is not
available, follow the instructions to speak with a Customer Service
Representative for guidance.
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If your travel date is less than two
weeks, but more than one week, away , we recommend that you follow the
instructions for Expedited Service above. However, the option to make
an appointment at a Passport Agency is available as well.
-
If your travel is less than one week
away , we recommend that you make an appointment at a Passport Agency.
2. For a NAME CHANGE,
ADDITIONAL PAGES, OR EXTENSION OF A LIMITED PASSPORT, after I follow the
instructions on the PASSPORT CORRECTIONS/CHANGES CHART, when will I receive my
passport?
Routine service is generally receipt of the new passport
within 6 weeks after sending the required documents via First Class Mail.
For Expedited Service, which is receipt of the new
passport within two (2) weeks, there is an additional charge of $60 per
application. In order to receive your passport within 2 weeks, we
strongly suggest that you send the required documents via overnight delivery;
and arrange overnight delivery for your return passport by including
appropriate postage fees or a pre-paid envelope.
For receipt in less than two (2) weeks , customers should
call 1-877-487-2778 to make an appointment at one of 14 Passport Agencies
across the U.S. If an appointment is not available, follow the
instructions to speak with a Customer Service Representative for
guidance.
3. I previously had my
passport amended with new or corrected information. Can I still do
that?
No. Since September 26, 2005,
Passport Services no longer amends currently valid passports. Instead,
customers are issued replacement passports. Please see the PASSPORT
CORRECTIONS/CHANGES CHART to determine the specific procedure to follow
depending on the type of change or correction.
4. Why did the Department of
State decide to stop amending existing passports?
The technology used to write data to the
contactless chip is known as WORM - "Write Once, Read Many." The use of
WORM and digital signature technologies will ensure that the data can be
authenticated as having been generated from an official issuance source and that
the data has not been altered.
6. Can I still get
additional via pages added to my passport?
Yes. Please see the PASSPORT
CORRECTIONS/CHANGES CHART to determine the specific procedure to follow.
7. I just got my passport
in my maiden name, so we could go on our honeymoon, but I plan to take my
husband’s surname after we get back. Do I have to apply for a new passport
with my married name?
I have a valid passport, but I
just got divorced, and my divorce decree includes the resumption of my maiden
name. Do I have to apply for a new passport?
The answer to all three questions is
“yes” because all citizens need to travel in their legal
names. Please see the PASSPORT
CORRECTIONS/CHANGES CHART to determine the specific procedure to follow.
8. I was issued a limited
passport (less than full 10-year validity for those 16 years and older; less
than 5-year validity for those 15 and younger). How do I get it replaced
with a fully valid passport?
See the instructions that you received at
the time your passport was issued, if issued overseas. Generally, you can
apply for an extension using Form DS-82. T he documentation required
for replacement with a new, fully valid passport depends upon the reason for
limiting the original passport. Examples: 1) The customer was issued a
limited passport in the U.S. to make his/her emergency trip, but more complete
citizenship documentation is required for a fully valid passport, or 2) Due
to the loss or theft of a passport while traveling abroad, a U.S. Consulate
issued a limited, non-digitized passport to facilitate re-entry into the
U.S. (In these cases, customers are given instructions on how to reapply to
obtain fully valid, digitized passports after they are back in the U.S.)
9. You misspelled my name on
my passport. What do I need to do?
Please see the PASSPORT
CORRECTIONS/CHANGES CHART to determine the specific procedure to follow.
10. Do I have to appear in person
to get a replacement passport?
Generally no, you may send in the
forms/documentation required according to the PASSPORT
CORRECTIONS/CHANGES CHART . However, if you must apply using
a Form DS-11, you must appear in person. If you are traveling in less
than 2 weeks, you should call 1-877-487-2778 to make an appointment at one of 14
Passport Agencies across the U.S. to ensure your new passport with the needed
change/correction is issued in time for your trip. Please see question #1
for additional information about timing for printing errors.
11.
What about replacement passports for minors?
The same requirements apply to
minors.
12. Will my old passport be returned if I apply for a
replacement?
Yes. Except for passports submitted due
to printing errors, your old passport will be invalidated and returned with your
new, replacement passport if it is not damaged or mutilated.
